Skims
Reviews and Complaints

I purchased 3 items was hoping to get them and it says delivered but never received to my house. Very highly upset and at this point I want a full return to go into a store and find my products.

My order i ordered a wrong size body shape please help me with exchange the right sizes XL.Thanks can you please send me a return label as soon as possible because I was sent a wrong item the earlier the better thank you

Notifications says it was delivered but upon checking nothing was delivered . Expecting to got my paid items

Didn’t receive package; underwear is still not replaced a week later. Needed underwear as I do not have any. I am still waiting on a replacement to be sent.

My reason for call was on the strapless bodysuit. I feel that the legs with the thick line show on tight dress. I think it should be taken away and left out.

My package was never delivered & upon following up with skims , as suggested by ups (there delivery service) so they (skims) could give them precise info to better track the package, skims did not nor did the provide an further info other then it was delivered, which I stated upon tracking the package, however it not state my address, or give delivery location such as front door, back porch etc. Skims was not concern nor interested in my situation , all they seem to care about is receiving payment for merchandise they never sent out .

I never received the item. I'm very disappointed.

I'm very disappointed.

I'm very disappointed. I'm very disappointed.

I bought several pairs of Skims briefs a year ago, and after finding them very comfortable, bought several more. A year later, they have shrunk by 1/4 or more of their original size, and I can no longer wear them.

Nothing has changed on my end (pun intended), so I know it's the fabric, or maybe the elastic. I have taken care in laundering them: mesh bags, cold water, line dry.

I ordered an XS and I need an XXS. I do not have the package it came in.

I never wore the item. What can you do for me?

Nothing happened. They asked for a PIN number which I do not have.

I just need an answer to my question. I am interested in ordering lace boy shorts in black and neutral in small.

Was billed for items on 7/30 for $83.46 for 6 pairs of underwear. Cannot find email with order number.

Have not received. How long should it take to receive?

I have not had any luck getting an item returned for a larger size. I have been to website after website then prompted to pay a fee to chat with someone.

This is ridiculous. I will not shop with this company again.

I was told that today all bras were 30% off. I bought five.

I came home and checked the receipt.

Two of them were full price on the receipt. Misinformation to sell more?

They double charged us for everything. They also sent us double of everything.

And then they also didnt send us some of the things that we did order. It has been a complete disaster and I just placed one more order for a pair of the high waisted blue bottoms to go with the blue bikini top and I cant find a record of it anywhere I know that we paid for it.

It went through on my credit card. It shows on the credit card statement, but it doesnt show up anywhere else so someone needs to figure something out real fast thanks.

Every time I try to contact you guys, it says an error has happened. You don't have the customer service to speak to anyone.

This is ridiculous.

I have not received my item and I need someone to call me back as soon as possible at 281-221-****. I'm very disappointed in your company and if someone does not return my call today, I will leave the worst review for this.