Contact Skims Customer Service
Skims Phone Numbers and Emails
Toll-Free Number:
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(833) 796-0136
Customer Service:
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(747) 777-5467Text
Skims Emails:
Skims Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skims Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skims is 8337960136. 77% of consumers used this number to address their issues and concerns. Meanwhile, 29% of users reported contacting a real person successfully by dialing the phone number 7477775467.
The average hold time is more than 30 min. The longest wait times are on Wednesday and Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Skims may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skims Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skims is 8337960136. 77% of consumers used this number to address their issues and concerns. Meanwhile, 29% of users reported contacting a real person successfully by dialing the phone number 7477775467.
The average hold time is more than 30 min. The longest wait times are on Wednesday and Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Skims may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
People call Skims mainly because of return/ replace, request for information, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Skims is privacy@skims.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Skims?
Most Popular Number:
| Total calls: 2 337 | Issues resolved: 19 | Last call: Jan 18, 2026 |
Contact Information
Skims Website:
Skims Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 9:00am - 5:00pm (PST)
Mailing Address:
Skims Body, Inc.
Attn: Privacy
PO Box 1339.
Culver City, CA 90232
How Good is Skims's Customer Service?
Summary of Skims Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Skims?
Shipping and Delivery Question:
- “Missing items”
- “Missing order”
- “Have not received my refund”
Return/ Replace Question:
- “Return credit”
- “Return”
- “Lost return”
Request for Information Question:
- “Questions on sizing and returns and apps”
- “Speak to someone about an overcharge”
- “I want to talk to a human!!!”
Product/ Service Question:
- “Lousy quality”
- “Problem with return”
- “Inaccurate order because no one was answering. Tried tech support to call yourself whenphone Adp your phone so I tried it.”
Refund Question:
- “Refund”
- “Never got refund”
- “Send me my money back for my order”
Payments and Charges Question:
- “Overcharged in store for an item”
- “Overcharged for a item”
- “Fraud!!!!”
Activation/ Cancellation Question:
- “Cancelled order”
- “Cancel Order”
- “Cancel order I didn’t know about !!!”
Cards Question:
- “I didn’t receive e-gift cards”
- “Placed an order with my card and it was declined and I do not want my card charged”
- “E-card not received”
Account Question:
- “Missing email promo code”
- “Not responding to my emails”
- “I got a text that said open your email and you get 15% off, but there was no code and it's not showing up when I check out.”
Staff Question:
- “Customer service”
- “Awful customer service”
- “Custumer service”
Website/ Application Question:
- “Site not working”
- “Tank tops ordered are super cropped and did not look like that on website”
Other Question:
- “I haven’t gotten one of my order.”
- “Received my partly order”
- “Regund”
Compare Skims Customer Service To
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