Jody P Cnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for credit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sent back return on 12/27/23 and still have received credit on card Order no SN1259**** Wondering why it seems to be stuck in Windsor, Ct for more than a week. I paid for shipping return in return process. I expect it to be deleted from my total amount returned to me. Saw in returns that it will take 10 days
View full review

Preferred solution: Full refund

User's recommendation: I will recommend

Loretta L Cuf

No order number!!!!

I dont have my order number!!!what the heck do u want me to say. I dont have my order number do I cant proceed!!!
View full review

Preferred solution: Full refund

Anonymous
map-marker Seattle, Washington

Waiting days for e-gift card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
on two occasions i ordered electronic gift cards to be delivered by email. The order confirmation does not say when it will be delivered. Three days after ordering I have still not received the eCard link. (electronic gift cards are typically received in minutes from other stores). Order status on the website gives no indication when the gift card will be emailed. Instead the status simply says 'unfulfilled'. Well they're right about that! It's been an unfulfilling experience.
View full review

User's recommendation: if you like Skims products, buy at Nordstrom.

Mickey F Iyg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice

Skims - Charged twice
Skims - Charged twice - Image 2
I ordered today a top and shorts, which the first order I was charged $70 and the second order was charged $81.32 which was correct which was through after pay. Please credit my $70 bk to my debit card ending in 2075, thanks
View full review
Loss:
$70

Preferred solution: Full refund

Anonymous
map-marker Atlanta, Georgia

Delivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ive been waiting 2 weeks for my package . I been calling & emailing still nothing yet . Can I get a replacement
View full review
Phathesia R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don’t like the product and I’m very upset

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I didnt get my package it was stolen could someone call me back 959-895-****. My packages says it was deliver I live in a 12 storie building and it was stolen could someone help me I dont the customer service
View full review
Loss:
$230

Preferred solution: Full refund

User's recommendation: Not all all

Olga O Azm

Package never delivered

Skims - Package never delivered
Package never received I received a email stating my package was delivered I checked my mail box nothing was there then I checked my emails and said it was delivered to my neighbor as requested!!! I never requested such a thing I went to neighbors asked and nothing they didnt have my package they had missing packages to missing from mail box I went to the post office they said they had no idea where the package was.
View full review
Loss:
$85

Preferred solution: I want my product

User's recommendation: Certified delivery

Anonymous
map-marker Mesa, Arizona

Exchange

Skims - Exchange
Sorry no that is not my order above . I had ordered the mens 5 inch briefs & Im sure I clicked on gray large because the colors were limited but instead I received the white ones not the gift receivers preference . .
View full review
Sally H Tcy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am trying to return my item and one item I never received. My 30 time period is running out. I cannot find the item number to make the return.

Original review Jan 26, 2024
Not good at all. Never go an answer from a live person to explain the problem that I'm having with the return. I've paid for two items that I cannot use or received.
View full review
Loss:
$75
Pros:
  • Quality workmanship is good
Cons:
  • Sizing is to small uncomfortable

Preferred solution: I would like to speak with a live Skims representative.

Juston Huu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fruita, Colorado

Can’t get anyone to talking to

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Skims - Can’t get anyone to talking to

hey, I needed to return a bra that I had purchased it did not fit. He charged me six dollars restocking today and gave me a gift card which I do did not want and deposit it $.31 into my original payment method.

I have repeatedly asked them I do not want a gift card I want it returned info to my bank account which is the credit card that I had put it on originally theyve already dock me for restocking be twice. The company items are not well-built its just youre built you are just

Buying the name thats it!

Good luck talking to someone in person. Good luck replying without it.

Coming back to you saying you cant reply. Just a heads up.

View full review

User's recommendation: Do not buy from them they charge you a restocking fee they take forever then they go ahead and give you a gift card instead of return it to your original payment

Anonymous
map-marker San Antonio, Texas

Delivery is horrible

I ordered this product almost 3 weeks ago. Every day my email says the product will arrive. Yet, by the end of the day they change the date to the following day. This has been going on for over 2 weeks now. Ive contacted customer service too, but they just say its on its way. Is it??? Lol. I finally resorted to disputing the charge
View full review

User's recommendation: Don’t order, it won’t arrive for a month, if that

Deborah I Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Prior order

They wanted a credit card number $30.00 a month for unlimited chat? Are you kidding me? I just wanted to order a tank top exactly like I have, but cannot find it on the web site
View full review
Loss:
$50

Preferred solution: I just want to order something I do have a store credit

User's recommendation: Don’t buy from them , then you’ll have no issues

Anonymous
map-marker Mesa, Arizona

You guys are crazy by making things like a return so difficult! I just had a question for returns and then you wanted a pinnumber?????,when I orders something you don’t need a pinnumber and if I try t

I’m pissed!!! Just wanted to ask Skims a question how to return and I get NOWHERE!!! I will NEVER order from SKIMS anymore and will tell anybody who I know ( and that’s a lot believe me)and what the F is my pinnumber?
View full review
Sandra P Sks

To place an order by phone

Cant get through to place an order for bras! Can I place an order by phone? What is the best way to place an order?
View full review

Preferred solution: New bras.

Jody P Cnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit Card Refund

Looking for my refund of pajamas I bought for my daughter. Its been 12 days since they were sent back. Tracking says they are stuck in Windsor ct. wondering why this process is taking so long. I know skims will deduct shipping from my total refund. Purchase no. Sb1259****. Thank you for your help in this matter
View full review

Preferred solution: Full refund